Shipping policy
Thank you for shopping at Your Dance Closet. Below you will find all the details regarding how we process, ship, and deliver your order.
Order Processing Time
All orders are processed within 1–2 business days.
Orders placed on weekends or holidays will be processed on the next business day.
If we experience a high volume of orders, processing times may be slightly delayed. You will be notified via email if any significant delay occurs.
Shipping Times & Methods
Delivery times depend on your location and the shipping option selected at checkout.
Typical delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–4 business days
- Priority Shipping: 1–3 business days
Please note that these are estimates and not guaranteed arrival times.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Order weight
- Destination
- Selected shipping method
Any promotions offering free shipping will be detailed on our website.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number and a link to track your package in real time.
If you do not receive tracking information within 2 days of placing your order, please contact us.
Incorrect or Incomplete Addresses
Please ensure your shipping address is correct.
We are not responsible for delays, lost packages, or additional charges caused by:
- Incorrect addresses
- Missing apartment/suite numbers
- Carrier delivery issues due to wrong customer information
If a package is returned to us, you may request reshipment (additional shipping fees may apply).
Damaged or Lost Packages
If your item arrives damaged, please contact us within 48 hours with photos of the package and product.
For lost packages:
- If tracking shows the package as delivered, you will need to file a claim with the carrier.
- If tracking shows no movement for several days, contact us and we will assist you in resolving the issue.
International Shipping
At this time, we do not offer international shipping.
If this changes, we will update our policy.
Contact Us
If you have any questions about your shipment, feel free to contact us:
