Refund policy
Thank you for shopping at Your Dance Closet. We want you to love every item you purchase, and we are committed to providing a smooth and trustworthy shopping experience. If something isn’t right, we’re here to help.
Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return, items must:
- Be unused, unworn, and in original condition
- Include the original packaging, tags, and accessories
- Be free of stains, odors, or signs of wear
Please note:
For hygiene and safety reasons, certain items such as tights, undergarments, earrings, or custom items are not eligible for return.
CLEARANCE items are FINAL SALE
Refunds
Once your return is received and inspected, we will notify you by email.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping fees are non-refundable unless the item arrived damaged or incorrect.
Exchanges
If you need a different size or color, please contact us and we will assist you with the exchange process.
Exchanges depend on product availability.
Damaged or Wrong Items
If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will replace the item at no additional cost.
How to Start a Return
To initiate a return or exchange, please email us at:
📧 jessica@yourdancecloset.com
Include the following:
- Full name
- Order number
- Item(s) you wish to return
- Reason for return
- Photos if the product arrived damaged or incorrect
